About Us — Get to Know the 9700 Platform
9700 is an online entertainment and betting platform built specifically for Malaysian users. This page explains who we are, what we offer, and how we ensure a safe and enjoyable user experience.
A platform built for local users
9700 is an online entertainment destination built exclusively for users in Malaysia. We understand what local users need — from interface language to payment methods — and have built our platform to reflect those needs directly.
The user interface is available in Bahasa Melayu, making navigation easier for users who are more comfortable in their native language. All transactions are conducted in Malaysian Ringgit (MYR) with no currency conversion required, making the experience straightforward and transparent.
From Kuala Lumpur to Kota Kinabalu, 9700 users can access the platform from anywhere in Malaysia via smartphone or computer — no complicated installation required.
A clear direction, a better experience
Delivering an online entertainment and betting platform that is easy to use, secure, and relevant for Malaysian users at every level — whether you're just starting out or looking for a deeper, more immersive experience.
To be Malaysia's go-to mobile entertainment platform — known for reliability, user comfort, and a diverse range of entertainment options, all in one place, accessible anytime.
Entertainment options available on this platform
Follow football, badminton, tennis, and more in real time. Odds are updated live as matches unfold.
A wide selection of slots and popular casino games, categorised by theme and type for easy browsing.
Live casino tables with real dealers in a real-time environment. Enjoy baccarat, roulette, and blackjack right from your phone.
Texas Hold'em and Omaha tables for players of all levels. Available in both cash game and tournament formats.
Betting markets for DOTA 2, CS2, Mobile Legends, and other major esports titles popular among Malaysian users.
Designed for Android and iOS smartphones. All features — deposits, betting, withdrawals — are fully accessible from your mobile device.
Account security and user data protection
User security is a top priority at 9700. All user sessions are protected with SSL encryption — meaning login credentials, personal data, and transaction details cannot be intercepted by third parties during transmission.
Every user account is protected with identity verification before any withdrawal is processed. This is a standard procedure that ensures only you can access your funds.
The platform also uses an RNG (random number generator) system to ensure fairness in every game outcome. This fairness is the foundation of trust between the platform and its users — every result is generated independently, free from any external influence.
More details on how your data is used and protected are available on the privacy policy platform.
Support that's ready when you need it
We understand that users sometimes need assistance — whether it's a deposit query, a technical issue during an active session, or clarity on how a game works. The 9700 customer support team is reachable through the available in-platform channels for any account-related help.
For general enquiries, the FAQ covers the topics users ask about most — from registration and deposit methods to app downloads, live betting, and casino games.
For users who want to download the official app for a smoother Android experience, the download link is available on the app page. We encourage all users to use the official app for better security and stability.
Support email: [email protected]
- Live chat within the platform — for account-related issues and active transactions
- FAQ Page — instant answers to the most common questions
- Support email: [email protected]
Clear information for smarter decisions
9700 believes users deserve complete, clear information before making any decision. That's why all terms and conditions, privacy policies, and responsible gaming guidelines are openly available for anyone to read.
We also provide information on how deposits and withdrawals work, including accepted methods (FPX, TNG, Maybank2u, CIMB Clicks) and estimated processing times — so users know exactly what to expect before initiating a transaction.
If there are any changes to the platform's policies or terms, users will be notified through in-platform communication channels. We don't bury important information in fine print.
You know us — here's your next step
Register a new 9700 account today, or log in if you already have one. Still have questions? Our FAQ section covers almost everything you need to know before getting started.