9700 Privacy Policy — User Information Protection

Information We Collect

When you register or use the 9700 platform, we collect several categories of information to keep the service running smoothly and securely. The information collected includes:

Account Information

During registration, you are required to provide your name, email address, phone number, and other details needed to create an account. This information is used to verify your identity, enable login, and contact you regarding your account when necessary.

Device & Browser Information

Our platform automatically logs technical information when you access it, including device type, operating system, browser model, IP address, and language settings. This information is used to diagnose technical issues, detect suspicious activity, and ensure the platform performs correctly across various devices, including Android and iOS smartphones.

Payment Information

All transactions on the 9700 platform are conducted in Malaysian Ringgit (RM). Payment details such as your chosen method (FPX, TNG, Maybank2u, CIMB Clicks) and transaction records are retained for verification, withdrawal processing, and dispute resolution purposes. We do not store users' debit or credit card numbers directly — sensitive payment information is processed through certified, third-party payment providers that comply with recognised security standards.

Usage Data & Activity History

We record usage activity such as games played, bets placed, active session duration, and general usage patterns. This data is used to improve the user experience, detect unusual behaviour, and meet internal reporting requirements.

Data Security & Information Sharing

Security Measures We Have in Place

9700 applies SSL (Secure Socket Layer) encryption to all user sessions, ensuring that data transmitted between your device and our servers cannot be intercepted by third parties. User passwords are stored in encrypted form using modern hashing methods, meaning we never retain your original password.

Access to user data within our internal systems is restricted to staff with a legitimate operational need only. All access is logged for security audit purposes.

Third-Party Sharing

9700 does not sell, rent, or share users' personal information with third parties for marketing purposes. User information may be shared only in the following situations:

• With payment providers required to process deposits and withdrawals in MYR.
• With game technology providers that supply game content within the platform.
• With the relevant authorities when required by Malaysian law or a valid court order.
• In cases involving fraud investigations or illegal activity linked to a user account.

All third parties we work with are required to uphold data protection standards equivalent to those set out in this policy.

Policy Updates & How to Contact Us

Changes to This Privacy Policy

9700 reserves the right to update this privacy policy at any time to reflect operational changes, legal requirements, or system improvements. Users will be notified of any significant changes via an in-platform notice or email before the changes take effect. The update date at the top of this page indicates when the policy was last revised.

Users are encouraged to check this page periodically. Continued use of the platform after any changes are published will be considered acceptance of the updated policy terms.

Contact Our Team

If you have any questions about this privacy policy, wish to submit a personal data request, or want to report a data security concern, please reach out to the 9700 support team at: [email protected]

For general questions about the platform, you may also refer to our FAQ page covering topics related to accounts, payments, and general platform usage.